Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for electrical contractors that have earned the prestigious Diamond Certified award. For BIT Electrical, customer satisfaction comes down to one simple factor: providing services that fulfill a variety of needs. “Our goal is to build long-term relationships with our clients, and a big part of that is being willing to do whatever’s necessary,” says owner Sergey Ivanov. “That’s why we never say ‘no’ to a job–whether it’s a small service appointment or a large project like a tenant improvement, we’ll be there to take care of it.”
BIT Electrical has been providing electrical services for residential, commercial and industrial clients throughout the Greater Bay Area since 2006. The company has the training and equipment to handle everything from light switch installations and panel replacements to complete lighting system designs and installations, and it also offers electrical audit services to customers who want to reduce their energy usage.
Unlike electrical contractors that have limited experience when it comes to working on a wide range of projects, BIT Electrical utilizes its versatile background to handle any type of electrical work its clients need. “We’ve worked on a lot of commercial spaces in the past, including restaurants, offices and retail stores, but recently we’ve been getting more into the residential sector,” explains Mr. Ivanov. “With our wide-ranging experience, we have the capabilities to solve any problem we come up against.”
Another distinguishing attribute of BIT Electrical is its ability to work with budget-sensitive clients. “Whenever possible, we try to eliminate extra costs on our clients’ projects,” affirms Mr. Ivanov. “Whether it’s providing alternative options or re-using existing components that are still in good condition, we do our best to make things affordable and avoid unnecessary expenses.”